Account Verification (KYC)

At Fido, your security comes first. Verifying your account is a mandatory step that helps protect your personal information, prevent fraud and identity theft, and ensure compliance with financial regulations. Here’s why account verification is essential: Keeps Your Account Secure:  Verificati...

To get started, make sure you have your National ID Card in hand and know your Street Address or landmark description. After registering your account with your mobile number, you can verify your Account by either going to the Profile Section of your Account or by selecting “Start Now” to attempt...

Taking a clear selfie is an important part of verifying your identity on the Fido App. A good selfie helps us confirm your account faster and reduces delays during the verification process. Common Reasons Selfie Verification May Fail Your selfie may not be accepted if: The photo is taken out...

To verify your Fido account, you'll need a National ID Card. This requirement helps us ensure the security and authenticity of your account. If you don’t have a National ID Card at the moment, here’s what you can do: Register for a National ID Card If you haven’t been issued a National ID ...